Q1. How can I get my price from you?
It is based on your specific requirement, so please provide below information to help us quote the best price for you. 1) Shop drawing/door/window schedule to show dimensions, quantity and type; 2) Frame material and color; 3) Type of glass and thickness and color (single or double or triplex or others)(clear, tinted, reflective, Low-E or others)
Q2. Can you provide samples if i needed?
Absolutely. We would like to provide free samples available, on freight collect.
Q3. How about the packages?
Before loading, we would use stable, strong and waterproof packages to keep their shape and avoid damages during the voyage.
Q4. How can I visit you?
Our company is locates in Foshan. After you arrive at the airport, we will pick you up and we'll be highly appreciated if you can inform us in advance.
Q5. Do you have your own factory? Can I come to have a visit?
Yes, we have our own factory, which more than 36 years. Located in Huzhou, Zhejiang Province, China. The nearby airport is Hangzhou/Shanghai Airport. And it is 1.5 hours away from Shanghai, 1 hour away from Hangzhou. Inform us of your schedule, we can pick you up then.
Q6. Can you supply samples?
Yes, we could supply free samples for your checking the quality. But the freight would be in charge of you. All the costs of the sample can return to you after you confirm the order.
Q7. What is your delivery time?
25-35 days after deposit and drawing confirmed.
Q8. What is your terms of payment ?
30% payment in advance and the balance paid before loading container, or irrevocable 100% L/C at sight.
Q9. What kind of hardware will be used?
We only use the top brands to ensure the quality of products, like Chinese brands with at least 15 years of experience.
Q10. What is your warranty ? What do we do in case of problems?
10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation.
